Download SSON China 2011 / Suzhou 2012 Delegate List
SSON China Week Industry Report
The shared service centre sector has grown rapidly. With increasing awareness of the added value that shared services centre can bring in terms of capturing and analysing information, ensuring that both vendors and the industries they serve can optimise the relationship is vital.
Download the full report here
SSON Suzhou Post Show Report
Built on the back of our hugely successful SSON Suzhou conference, Shared Services & Outsourcing Week 2012 is the must attend outsourcing conference for anyone involved in or contemplating China as their preferred outsourcing location.
So who will you meet at Shared Services & Outsourcing Week 2012? The entire list of attendees can be found here
Shared Services Week China 2012 Speaker Insights
What you really need to know about employee engagement for your SSO
Robert Li, Director, GBS, Lenovo, China speaks to Bryan Camoens and outlines how Lenovo is making inroads to address the reality of high attrition rates and the lack of mid-level management in shared services.
Major trends impacting today’s global workforce
Dr. Stephen Frawley, Leader HR and Talent Management, for Huawei, China, discusses cross culture awareness and impact with Bryan Camoens. He also explains why a shift is needed to address talent management strategies especially when almost 30% of the workforce is expected to be Gen Y.
What’s HR’s biggest challenge today?
(SSON Article - Interview with Paul Hutchison, Vice President Global Delivery Operations, NorthgateArinso)
“Next generation” HR Shared Services
(SSON Article - Barbara Hodge, Editor, SSON Interview with Kelvin Lovely, HR Shared Services and HR Service Delivery Business Process Consultant, Enwisen)
Launching Shared Services
(SSON Article By: Nicole A. Milanowski, International Finance, The Boeing Company)
Four Top Tips to retain and engage talent in your Shared Services Organization
(SSON Article By: Simon Brown, Leading Shared Services Management Consultant)
The Winning Card in Shared Services: Data Analytics
(SSON Article By: Rohit Tandon, Arnab Chakraborty, Ganga Ganapathi, HP Global Analytics)
What do you need to know about Risk Management?
(SSON Interview Article with Roy Barden, a consultant to the Risk Management competency in SSOPRO)
China The China Syndrome - Standardization creates cascading benefits for shared services stakeholder
(SSON Article Interview with Vincent Lim, Head of Shared Services (China) for ABB China Limited by Sarah Ye)
Videos from Past SSON China Events
Aligning Your Wider Enterprise Goals and Forming a Right Back-Office Delivery Strategy
James Bai, GE Greater China Manager, Global Business Services, GE China
Eric Chen, VP HR, China Yum! Brands, Alain Bridoux CFO Sandvik China and Abe Sarmiento Finance Operations Implementation Lead -- Asia Shell explain how you can assess your business environment in China.
Past Presentations from SSON China Events
- What's Worked and What Hasn't - Defining a Best-Fit Model with a Thorough Comparison of Various Operating Models
Gerald Yip, Senior Vice President, North Asia Operations, Citi Employee Services discusses the common ways to build HR Shared Services, and which of the 3 models is the best.
He also shares the potential challenges in implementing HR Shared Services after selecting a model to go ahead with.
- Engaging Partners from the Very First Step: Re-Engineering Processes Before Outsourcing Transition
Langdon Wu, Head of Sourcing & Procurement, Asia, Thomson Reuters on the hard lessons learned from outsourcing. He also explains why we should never outsource a broken process.
- 3rd Generation Sourcing Delivery Model: How to Figure Out a Best Fit Model in China which Fits Current and Future Business Development
Ning Wright, Partner-in-Charge, Shared Services and Outsourcing Advisory, KPMG China, on the major challenges for China in 2012 and how this impacts shared services & outsourcing.
- Delivering Promises – Translating the Benefits of Shared Services or BPO Operations Into Reality
Robert Li, Director, WW CSO/EM CSO, Lenovo Group Limited talks about the company’s experience with shared services and outsourcing and explains how it helped them become a $21 billion technology company